![]() Utilizing non-factory screws and mounting brackets may result in the loss of warranty coverage. In some instances it may be necessary for the product to be shipped, freight prepaid, and insured for loss or damage to Feniex headquarters. For any issues, call the customer support line. It is the sole responsibility of the party initiating a warranty claim to pay shipping charges associated with returning a product to Feniex Industries for repair or replacement.įeniex Industries will still provide service for all products after the expiration of the warranty. will not be held responsible for any costs associated with equipment removal and/or re-installation resulting from a warranty claim. Please do not send in the product without contacting support first for a Return Merchandise Authorization (RMA) number.įeniex Industries, Inc. If the product needs to be returned for repair or replacement, contact our customer service team (using any method listed above) to receive a Return merchandise authorization (RMA) number. If warranty service is needed, please contact customer support: warrants to the original purchaser that the product shall be free from defects in material & workmanship for 2 years from the manufacturing date for all Public Works products. Failing to follow these instructions may result in damage to the product.įeniex Industries, Inc. Please follow all wiring guidelines provided to guarantee a long lifespan & productivity. The product’s ground wire must be connected directly to the negative (-) battery post for effective use of the unit. ![]()
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